Place your order
To place your order, choose the specification you want and place it in your basket. When you are ready to check out, click on your basket on top of the page. You can check out with or without an account.
Modification or cancellation of your order
As long as you have not yet proceeded to the payment of your order, you are able to change what’s in your basket. Orders that have already been paid cannot be cancelled.
Should you not be satisfied with the item ordered, please refer yourself to exchange/returns below.
Article out of stock
It can happen that some of our articles are temporarily out of stock. When that happens, you will have the possibility to choose the option “Keep me posted”. You can then enter your email address and the quantity you desire to order. You will receive an email from us as soon as the articles are in stock again.
Item not in stock after all – not delivered
As soon as you have placed an order on our website, the items will be automatically reserved. However, it could happen that due to a miscommunication between the computer and the stockroom, the items are not in stock anymore. In that case we will immediately contact you and inform you when the items will be available again. It can also happen, that during delivery, some items get damaged or that the delivery is incomplete. Please inform us as soon as possible so that we can help and find together the best solution.
As soon as you have placed an order, you will receive an email confirmation. Did you not receive the email? Check your spam folder. If you have a World Wide Wannahaves account, please also check your account where all your current orders should be listed.
If you still cannot find the confirmation email, please feel free to contact us.